Quobis collaborator release notes
v4.4
v4.4.0
Released 17th September 2021
Browser & desktop version
New features
Contacts
Agenda view is improved to navigate between the different contact sources that app is able to handle. In addition agenda view incorporates tabs to filter contacts and to facilitate the search process.
Conference
Media changes are available during a conference, user is able to select other peripheral device (Chrome only)
User name and other parameters can be filled by passing a URL parameters, more info here.
A custom logo can be added to the lobby room.
Meetings
Users are now notified when they try to access a meeting out of its schedule.
Bug fixes
Pending voicemail messages are added to the missed calls counter even though the permission for voicemail is not set. This counter is cleared as soon as the user hears these voicemail messages.
During an attended transfer, the system asks for permission to record the new call (QA-2198)
Calls cannot be established if camera permission is denied or no video devices are available (QA-2269)
The video appears cut in the lobby view when using Firefox browser. (QA-2205)
Ringing and ringback sound isn’t played in Firefox browser (QA-2389)
Login attemp with non printable characters doesn’t display an error feedback (QA-2443)
Cancelling the warning message, which it is shown after loging out, blocks the platform (QA-1920)
Remove participant button appears in non-editable meetings (QA-1396)
User is notified about the files messages he sends (QA-2262)
In grid view attended transfer buttons are out of position (QA-2342)
Unable to access on-hold menu after failed an attended transfer (QA-2309)
The sippo-server constantly restarts. (QA-2308)
In grid view the conference information button isn’t visible (ROAD-1639)
Collaborator web and Desktop apps don’t access properly to the costumization files (QA-2349)
Video clip icon has a weird behaviour (QA-1916)
There are errors in the profile setting view that affect usability in Safari for mobile (QA-1727)
Conference chat remains open when holding a call (potencial privacy issue) (QA-1627)
The conference chat conversation is open when the call ends (QA-1619)
Can’t filter by uppercase / interleaving of uppercase and lowercase in meeting dropdown (QA-2266)
“is Typing…” indicator is displayed for a few seconds after (QA-2257)
The thumbnail remains visible when a participant leaves the conference room (QA-2273)
Whiteboard is not shown when using the grid view
An extra thumbnail appears when transfering a participant to a PSTN destination (QA-1973)
Cannot grant permissions to desktop apps in Windows version (QA-1195)
Call participant’s thumbnail isn’t displayed when participant is using iOS app
Missing video in matrix mode after opening and ending several times a conference
User receives push notifications after logging out
Call toolset overlays incoming calls snackbars
Meeting creator does not appear in the list of meeting members
Reload warning of the interface is requested when user is in a call
Transfer functionality is not recovered when the call changes from three to two participants
Chat messages are not shown in the Windows version
Conference chat remains open when holding a call
ScreenSharing is not getting on focus while a three participant call with grid feature.
Recording flag is not shown while using the grid view
Recording flag is not shown if the browser window is resized
First incoming call is received but it doesn’t ring until microphone and camera permissions are granted
Screen sharing button is missing in Microsoft Edge
Pending voicemail’s messages are not counted when opening more than one session at the same time
Known issues
Cannot kick a participant while he/she is joining in the matrix view(QA-2163)
Chat messages are not shown in the Windows version (QA-2149)
Unable to log out user in the Windows version (QA-2150)
The call is not set when calling a personalUrl and both the video and the micro are unchecked in the lobby room (QA-1867)
Personal-URL link is not working when using the browser version in Safari for mobile iOS & iPad (QA-1726)
Conference chat remains open when holding a call
In a multi-device environment, a chat that is created from the iOS app is not shown in the browser app until a reload is made (QA-2223)
In a multi-device environment, the notifications of the messages sent from the iOS version are shown in the browser version as well (QA-2229)
“Save” button remains enabled when personal URL is set to blank (QA-1599)
The call ends for all the participants when trying to adding a new one and this call is not set up (QA-2530)
Whiteboard is not supported in Firefox browser (QA-578)
Audio devices are not detected in Firefox browser, version Beta 90, so media can not be changed during a call or in user’s profile (QA-2394).
The sidebar keeps visible when the call isn’t stablished (QA-2415)
It is allowed to have a contacts without information to contact them (QA-2524)
Personal URL can be saved with not allowed special characters. (QA-2562)
Finishing a call as callee on PSTN does not finish it on the platform (QA-2578)
Matrix view cannot display more than 18 streams at the same time, because of Chrome 92 limitations in webmediaplayer. Layout will be automatically changed to legacy when the number of participants is above 18. (QUOBDEV-1296).
iOS version
New features
Global
New languages are now supported in the app: French, German, Italian, Portuguese, Catalan and Galician
Contacts
Agenda view is improved to navigate between the different contact sources that app is able to handle. In addition, agenda view incorporates tabs to filter contacts and to facilitate the search process.
Alerts
Actionable alerts, a new feature, has been added to the main platform navigation, allowing users to send predefined messages just with a tap. Users can send or accept alerts through the app or manage them using system push notification, without openning Quobis Collaborator.
Bug fixes
The application, sometimes, does not show the chats when killing it and opening it again. (QA-2330)
Contact list is not updated when a contact event is received.(QA-1779)
Transfers from the caller don’t work. (QA-2087)
When an audio call is established, camera permissions are requested. (QA-1987)
After accepting the microphone permission the application closes automatically. (QA-1954)
Calls fail after receiving a call in background (with basic users) and canceling it from the origin. (ITEX-501)
Press the push notification to open the alerts tab does not work if the application is killed. (QA-1936)
The red notification dot on Alert icon does not appear until the Alert page is displayed (QA-2141)
There are no chat pushes in iOS native when the port is set different to 5222 (QA-2120)
Pending alert notification icon is not displayed until the Alerts window is open for first time (QA-2521)
Calls don’t work when the domain has the recordingProfile: always (QA-2092)
Unattended call transfer is not working when user A is calling from PSTN
There is no feedback to the user when making an unattended transfer and the user to transfer is already in call
Calls fail after receiving a call in background (with basic users) and canceling it from the origin
The error message shown when you call to an unregistered user or group is not correct
It is not possible to call a group from a phonebook entry
After a call the footer is out of adjustment
Bad visualization of the chat if the text is very long
Chat messages are displayed on the left side instead in two columns
The last chat appears cut off in the list
The last message in the chat list is not shown until the chat is selected
When the user logs out or after being inactive, the group chats are not shown in the chat list until a new message is sent or received
Remove the background color from send and attachment buttons in Chat.
The app allows to select more than one contact as transfer destination even when only the first one is being used
The button for closing the DTMF dialpad can not be pressed correctly
Conference is not received if the information about the caller can not be fetched
Known issues
After inviting an offline user to a call, who rejects, participant thumbnails disappear (QA-2352)
Chat push notifications are retrieved while user is logged out (QA-2286)
Chat attachments are not retrieved after restarting the app (QA-2285)
Instant audio messages are not retrieved (QA-2284)
Transfer button keeps visible when there are more than 2 participants in a call (QA-2261)
Create a chat in the app doesn’t appear in the web platform after reloading the page (QA-2223)
Instant audio messages are not received from Web platform to iOS native app (QA-1662)
It is allowed to initiate a call without microphone and camera permissions (QA-1609)
User is left alone in the call when the transfer destination hangs up (QA-2354)
Personal URL can be saved with not allowed special characters (QA-2562)
The call ends for all the participants when trying to adding a new one and this call is not set up (QA-2530)
User doesn’t receive the push notification of being added to a new chat group (QA-2519)
User that was added to a new group, with the app in background, doesn’t receive messages until he/she opens the chat (QA-2520)
Alert creator receives the push notification as if she was a recipient with a non-functional accept button (QA-2080)
Chats are not ordered according to the time they were sent, when the app is relaunched
Chat pushes arrive after logout
Blank title is displayed in chat list under some circumstances.
Chat list doesn’t display the available Display Name
The attended transfer fails when the transferee has locked the devices
Incoming chat messages are not shown if received while the chat conversation is not in foreground
Android version
New features
Global
New languages are now supported in the app: French, German, Italian, Portuguese, Spanish, Catalan and Galician
Contacts
Agenda view is improved to navigate between the different contact sources that app is able to handle. In addition agenda view incorporates tabs to filter contacts and to facilitate the search process.
Settings
Switch off and block incoming calls with just a tap in the settings/profile. This is going to help users to attend to urgent tasks without interuptions.
Android app is now available to UI customizations: principal and secondary colours; brand images, buttons styles, typography, iconography and sounds.
Users are now allowed to modify their contact mobile phone through the profile settings.
Conference
Now users can do attended transfers.
Automatic screen switch off when it detects your face while holding it near the ear. in order to prevent accidental touches when you’re using it.
Calls can now be dealt hands-free, thanks to the speaker button that is available in the call toolset.
Bug fixes
Can’t make calls from Dialpad (QA-2566)
App can call denying all permissions (QA-2555)
To save a new contact, phone and email are required (QA-2538).
Attended transfers are not correctly canceled (QA-2442)
After killing the app, incoming call push notification reach. (QA-2478)
The app doesn’t convert the attended transfer into a normal call when the holded user hangs up the call (QA-2371)
Attended transfer button appears when more than 2 users are on the call (QA-2368)
The app remains in the “outgoing call” window when calling a phonebook that contains a group of users. (QA-2367)
The call remains established when an attended transfer is made to a user who rejects the call or ends by timeout (QA-2363)
The users of the UserGroup, in which user is, are displayed in the phonebook tab (QA-2360)
The directory, phonebook or agenda list goes blank when all contacts / users from the other list are deleted (QA-2358)
The app shares video when the user activates and deactivates the camera and brings the device to the ear (QA-2357)
The app crash when user goes back from the new contact creation view (QA-2314)
User doesn’t appear in the list of the userGroup where he/she is. (QA-2307)
The app crashes when you go to the background and return using the button on the navigation bar (QA-2268)
The call stays established when the caller / callee hangs up (QA-2250)
Dialpad cursor position is being ignored (QA-2193)
New contacts can be saved with blank spaces as name (QA-2192)
“Busy” and “away” users are grouped under the offline counter (QA-2191)
Dialpad input is always being resolved as users. (QA-2134)
If the group name is alphabetically before an online contact, the group is displayed above the online label (QA-2090)
In the contact detail the email is shown instead of the username (QA-2052)
Detail view doesn’t reset when edition is cancel, keeping error messages (QA-2005)
Voice-call and video-call buttons appear on non-users (QA-1966)
PSTN incoming calls displays the prefix ‘tel:’ before to the number (QA-1843)
Some PSTN calls are displayed twice on conference log (QA-1841)
Known issues
Attended transfer PSTN to PSTN not available. (QA-2586)
The call ends for all the participants when trying to adding a new one and this call is not set up (QA-2530)
App uses device’s files and media with denied access permission (QA-2577)
Call failed when swiping left and then right on a contact (QA-2574)
Incoming calls are not rejected correctly (QA-2571)
The original call is not recovered correctly after an uncompleted / unsuccessful attended transfer(QA-2556)
Calling a group of users from the details view may fail when there are too many people (QA-2398)
Calls can not be established if two push notifications are received at the same time (QA-2479)
In multiparty incoming calls, the caller is not shown (QA-2568)
Incoming call ringing doesn’t display caller information when caller doesn’t have Display Name (QA-2565)
Personal URL can be saved with not allowed special characters.(QA-2562)
Outgoing calls can not be made after pressing the “disabled” call buttons on the dialpad (QA-2546)
Duplicate participants after recovering from a cancelled attended transfer (QA-2488)
Wrong error messages in settings when the edited phone is in use (QA-2485)
Calls can be established without microphone permissions (QA-2481)
App crashes when try to use the camera on calls with camera permission denied (QA-2482)
Wrong behaviour of the application when a call is received at the same time as another. (QA-2484)
User capabilities are not take into account (QA-2188)
Error when using the rear camera in some specific devices due to Android vendor restrictions(QA-1832)
CONF.js need to be modified to show the correct personal URL (QA-2185)
App ignores voice-call and video-call capabilities (QA-2188)
This version is not compatible with the recording service.
Calls made via dialpad are always routed to PSTN destinations
Contact information is not refreshed in real-time, users need to navigate to another view to see changes.
No DTMF support
v4.3
v4.3.7
Released 13th August 2021
Browser & desktop version
Bug fixes
Ringing and ringback sound isn’t played in Firefox browser (QA-2389)
Call toolset overlays incoming calls snackbars.
Login with non printable characters doesn’t display an error feedback(QA-2443)
Call participant’s thumbnail isn’t displayed when participant is using iOS app.
Meeting creator does not appear in the list of meeting members.
Cancelling the warning message, which it is shown after loging out, stucks the platform. (QA-1920)
Known issues
Cannot kick a participant while he/she is joining in the matrix view(QA-2163)
Chat messages are not shown in the Windows version
Unable to log out user in the Windows version (QA-2150)
The call is not set when calling a personalUrl and both the video and the micro are unchecked in the lobby room (QA-1867)
Personal-URL link is not working when using the browser version in Safari for mobile iOS & iPad (QA-1726)
Conference chat remains open when holding a call
In a multi-device environment, a chat that is created from the iOS app is not shown in the browser app until a reload is made (QA-2223)
In a multi-device environment, the notifications of the messages sent from the iOS version are shown in the browser version as well (QA-2229)
Save” button remains enabled when personal URL is set blank (QA-1599)
Whiteboard is not supported in Firefox browser (QA-578)
The sidebar keeps visible when the call isn’t stablished (QA-2415)
Pending voicemail’s messages are not counted when opening more than one session at the same time
v4.3.6
Released 6th August 2021
Browser & desktop version
Version not available
v4.3.5
Released 16th July 2021
Browser & desktop version
Bug fixes
Transfer functionality isn’t shown and recovered when the call changes from three to two participants
Remove participant button appears in non-editable meetings (QA-1396)
Meeting creator isn’t displayed in the meeting list as member
Reload warning of the interface is requested when user is in a call
User is notified about the files messages he sends (QA-2262)
Known issues
Ringing and ringback sound isn’t played in Firefox browser (QA-2389)
Cannot kick a participant while he/she is joining in the matrix view(QA-2163)
Chat messages are not shown in the Windows version
Unable to log out user in the Windows version (QA-2150)
The call is not set when calling a personalUrl and both the video and the micro are unchecked in the lobby room (QA-1867)
Personal-URL link is not working when using the browser version in Safari for mobile iOS & iPad (QA-1726)
Conference chat remains open when holding a call
In a multi-device environment, a chat that is created from the iOS app is not shown in the browser app until a reload is made (QA-2223)
In a multi-device environment, the notifications of the messages sent from the iOS version are shown in the browser version as well (QA-2229)
“Save” button remains enabled when personal URL is set blank (QA-1599)
Whiteboard is not supported in Firefox browser (QA-578)
The sidebar keeps visible when the call isn’t stablished (QA-2415)
Pending voicemail’s messages are not counted
v4.3.4
Released 18th June 2021
Browser & desktop version
Bug fixes
No changes
Known issues
Ringing and ringback sound isn’t played in Firefox browser (QA-2389)
Cannot kick a participant while he/she is joining in the matrix view(QA-2163)
Chat messages are not shown in the Windows version
Unable to log out user in the Windows version (QA-2150)
The call is not set when calling a personalUrl and both the video and the micro are unchecked in the lobby room (QA-1867)
Personal-URL link is not working when using the browser version in Safari for mobile iOS & iPad (QA-1726)
Conference chat remains open when holding a call
In a multi-device environment, a chat that is created from the iOS app is not shown in the browser app until a reload is made (QA-2223)
In a multi-device environment, the notifications of the messages sent from the iOS version are shown in the browser version as well (QA-2229)
“Save” button remains enabled when personal URL is set blank (QA-1599)
Whiteboard is not supported in Firefox browser (QA-578)
The sidebar keeps visible when the call isn’t stablished (QA-2415)
Remove participant button appears in non-editable meetings (QA-1396)
Meeting creator isn’t shown on the participant list.
v4.3.3
Released 11th June 2021
Browser & desktop version
Bug fixes
Collaborator web and Desktop apps don’t access properly to the costumization files. (QA-2349)
ScreenSharing is not getting on focus while a three participant call with grid feature.
In grid view attended transfer buttons are out of position. (QA-2342)
Unable to access on-hold menu after failed an attended transfer. (QA-2309)
The sippo-server constantly restarts. (QA-2308)
In grid view the conference information button isn’t visible (ROAD-1639)
Known issues
Ringing and ringback sound isn’t played in Firefox browser (QA-2389)
Cannot kick a participant while he/she is joining in the matrix view(QA-2163)
Chat messages are not shown in the Windows version
Unable to log out user in the Windows version (QA-2150)
The call is not set when calling a personalUrl and both the video and the micro are unchecked in the lobby room (QA-1867)
Personal-URL link is not working when using the browser version in Safari for mobile iOS & iPad (QA-1726)
Conference chat remains open when holding a call
In a multi-device environment, a chat that is created from the iOS app is not shown in the browser app until a reload is made (QA-2223)
In a multi-device environment, the notifications of the messages sent from the iOS version are shown in the browser version as well (QA-2229)
“Save” button remains enabled when personal URL is set blank (QA-1599)
Whiteboard is not supported in Firefox browser (QA-578)
v4.3.2
Released 2nd June 2021
Browser & desktop version
Bug fixes
First incoming call is received but it doesn’t ring until Mic and Camera permissions are granted
The thumbnail remains visible when a participant leaves the conference room (QA-2273)
Whiteboard is not shown when using the grid view (ROAD-1640)
Recording flag is not shown while using the grid view
Recording flag is not shown if the windows is resized
Calls cannot be established if camera permission is denied or no video devices are available
Can’t filter by uppercase / interleaving of uppercase and lowercase in meeting dropdown (QA-2266)
“is Typing…” indicator is displayed for a few seconds after (QA-2257)
Video clip icon has a weird behaviour (QA-1916)
There are errors in the profile setting view that affect usability in Safari for mobile (QA-1727)
Conference chat remains open when holding a call (potencial privacy issue) (QA-1627)
The conference chat conversation is open when the call ends (QA-1619)
Known issues
Info button is not shown in the matrix view (ROAD-1639)
Cannot kick a participant while he/she is joining in the matrix view(QA-2163)
Chat messages are not shown in the Windows version
Unable to log out user in the Windows version (QA-2150)
The call is not set when calling a personalUrl and both the video and the micro are unchecked in the lobby room (QA-1867)
Personal-URL link is not working when using the browser version in Safari for mobile iOS & iPad (QA-1726)
Conference chat remains open when holding a call
In a multi-device environment, a chat that is created from the iOS app is not shown in the browser app until a reload is made (QA-2223)
In a multi-device environment, the notifications of the messages sent from the iOS version are shown in the browser version as well (QA-2229)
“Save” button remains enabled when personal URL is set blank (QA-1599)
Whiteboard is not supported in Firefox browser (QA-578)
v4.3.1
Released 28th May 2021
Browser & desktop version
Bug fixes
Screensharing button is missing in Microsoft Edge
An extra thumbnail appears when transfering a participant to a PSTN destination (QA-1973)
Cannot grant permissions to desktop apps in Windows version (QA-1195)
Known-issues
Recording flag is not shown while using the grid view
Recording flag is not shown if the windows is resized
Whiteboard is not shown when using the grid view (ROAD-1640)
Cannot kick a participant while he/she is joining in the matrix view (QA-2163)
Info button is not shown in the matrix view (ROAD-1639)
Chat messages are not shown in the Windows version
Unable to log out user in the Windows version (QA-2150)
The call is not set when calling a personalUrl and both the video and the micro are unchecked in the lobby room (QA-1867)
A chat notification appears when a user shares an image via chat (QA-2266)
Personal-URL link is not working when using the browser version in Safari for mobile iOS & iPad (QA-1726)
The settings in the profile view cannot be changed when using the browser version in Safari for mobile iOS & iPad (QA-1727)
Fast-clicking the “instant video” buttons stops the video recording (QA-1916)
Conference chat remains open when holding a call
In a multi-device environment, a chat that is created from the iOS app is not shown in the browser app until a reload is made (QA-2223)
In a multi-device environment, the notifications of the messages sent from the iOS version are shown in the browser version as well (QA-2229)
“Save” button remains enabled when personal URL is set blank (QA-1599)
Whiteboard is not supported in Firefox browser (QA-578)
iOS version
Bug fixes
Fixed some UI errors in the meeting creation view that affected usability in the hybrid version (QA-1724)
Android version
Bug fixes
After a ‘media access error’, no more calls can be made or received in the hybrid version (QA-2216)
v4.3.0
Released 14th May 2021
Browser & desktop version
New features
Global
The Microsoft Windows application is now deployed via a standard Windows installer. A permanent icon is also shown in the menu bar
An information page is displays when trying to access the application with a non supported browser.
A list of the available media devices is now shown in the settings section. Users can select which one of them is the active one. In addition, a new “ringing device” has been also added. This device is used to play the sound of incoming calls instead of using the default output device.
A warning message is shown when a user tries to close the tab where the application is running, in order to prevent non-desired disconnections.
Meetings
The dropdown to add meetings participants has been improved with new component. This new dropdown has an integrated search, allows keyboard navigation with the arrow keys, displays a info message when no users match the search and allows the selection of a user by pressing the ENTER key.
Messaging
A “is typing” message appears for a few seconds while other participant(s) is writing into a one to one or group chat. This information is shown in the chat list but also in the active chat view.
Chat messages sent from the same user in a short time frame are grouped, without showing the “Participant says” before each message. That approach solves a lot of space and eases the understanding of messages.
Conferences
Added a new matrix layout where all the participants have the same screen size. The layout adapts automatically when a new participant leaves or arrives to the conference. In addition, the layout has been simplified in one-to-one calls as only the remote thumbnail is shown so switching views is quicker. The previous layout is still available under a configuration setting.
Added a new capability
screen-sharingto decide if a user can activate screen sharing or not.The value of SIP header “DisplayName” is shown below the contact information when receiving a call from a SIP network (in addition to the E.164 number)
Contacts
Contacts in the agenda are listed according to the presence (first online, then busy, then away) and alphabetically within each status.
Recording
Users that have the appropriate permission can choose whether to record each conference, including both audio and video. This selection is done at the beginning of each call. All participants in the conference will see a visual indication notifying that this call is being recorded.
Bug fixes
The application is closed instead of being minimized when clickin in the “X” button (desktop only)
Remove possible duplicated app instances (ROAD-1382)
There are no call pushes on iOS hybrid (QA-1981)
Thera are three thumbnails after and attended transfer to PSTN (QA-1973)
The information button has an extra circle in the background (QA-2041)
Some strings are written in Spanish instead of Portuguese (TCALL-8)
Chat messages were incorrectly grouped by time and did not show who was actually sending it (QA-1932)
Calls won’t progress when calling to a personal Url and both the video and the micro are unchecked in the lobby room (QA-1867)
Content of detail panels (Settings, contact info, meeting info…) was too wide in some browsers (QA-1861)
The “Learn More” buttons in conference rooms opens a blank window (QA-1828)
Uneven format size on the ‘On hold’ call list (QA-1922)
‘Pin / Kick participant menu’ does move with thumbnails when other participants enter or exit the call (QA-1848)
The pop up to choose whiteboard background overlaps with the call controls (QA-1786)
Remove extra “|” from the unique identifier in the incoming call view (QUOBDEV-1028)
Chrome Android is detected as a non supported browser (QA-1812)
The meeting info overlaps the meeting reception room (QA-1808)
Denying camera permissions causes the application to crash in some circumstances (QA-1790)
The hybrid app cannot be opened via a meeting link (QA-1706)
Some URL are parsed as preview images when shared via chat (QA-1704)
Chat name is not displayed when they do not contain any messages (QA-1574)
Lobby room does not appear when anonymous user calls via personal-link (WEBPHONE-2144)
Screensharing functionality does not appear in Safari (WEBPHONE-2492)
Console error while the webphone is trying to close the HTML notification and it does not exist (QUOBDEV-821)
Anonymous users can see the domain contacts (QA-1676)
The leave room notification tone sounds when you establish a call (QA-1661)
Camera starts working few seconds in some cases where it shouldn’t be enable (QA-1660)
When a user tries to copy the Personal URL, the copied link does not contain the value of the user alias input (QA-1665)
The conference controls disappear when the call is established in some specific setup (QA-1684)
Known issues
Recording flag is not shown while using the grid view
Recording flag is not shown if the windows is resized
Cannot kick a participant while he/she is joining in the matrix view (QA-2163)
Whiteboard is not shown when using the grid view (ROAD-1640)
Calls cannot be established if camera permission is denied or no video devices are available (QA-2269)
Chat messages are not shown in the Windows version
Unable to log out user in the Windows version (QA-2150)
The call is not set when calling a personalUrl and both the video and the micro are unchecked in the lobby room (QA-1867)
Can’t filter by uppercase / interleaving of uppercase and lowercase in meeting dropdown (QA-2266)
A chat notification appears when a user shares an image via chat (QA-2266)
Chat messages are not shown in the Windows desktop version (QA-2149)
Personal-URL link is not working when using the browser version in Safari for mobile iOS & iPad (QA-1726)
The settings in the profile view cannot be changed when using the browser version in Safari for mobile iOS & iPad (QA-1727)
Fast-clicking the “instant video” buttons stops the video recording (QA-1916)
Conference chat remains open when holding a call
A “is Typing…” message is displayed for a few seconds after user stops typing (QA-2257)
In a multi-device environment, a chat that is created from the iOS app is not shown in the browser app until a reload is made (QA-2223)
In a multi-device environment, the notifications of the messages sent from the iOS version are shown in the browser version as well (QA-2229)
“Save” button remains enabled when personal URL is set blank (QA-1599)
Whiteboard is not supported in Firefox browser (QA-578)
Cannot grant permissions to desktop apps in Windows version (QA-1195)
Technical improvements
A procedure using Chrome Dev Tool is provided to system administrators in order to test the branding palette.
iOS version
New features
Global
The XMPP port can now be configured in the phone settings (defaults to 5222)
Added custom icon to Callkit UI
Messaging
Show for each participant name or user display name in chat groups (instead of the username)
Conferences
Show the call history updated whenever the tab is pressed.
A reason is shown to the callee (“Busy”, “No answer”, “Unavailable”…) instead of a generic error message when an outgoing call is not established
Users
The display name is shown in the user profile along with the username.
Bug fixes
Contact list is not updated when a contact event is received.
It is not possible to call a group from a phonebook entry.
After a call, the footer is out of adjustment in iOS 12 devices
When an audio call is established, camera permissions are requested.
The button for closing the DTMF dialpad can not be pressed correctly.
Conference is not received if the information about the caller can not be fetched.
Application closes unexpectedly when trying to fetch the contacts if the user belongs to an UserGroup with phonebooks associated
Chat and VideoCall are restricted to system users in actions from conference log
Only show add participants for owners in chat view
Push notifications (iOS): sound property is set to default
Android version
New features
Released May 2021, this new version provides basic audio and video calling functionalities. This version is a native app thus it provides faster performance and offers a better user experience, supporting both online and offline operations. As it leverages the potential of the mobile device and its hardware, this version consumes also less battery, video encoding/decoding is smoother, call setup is faster and the overall user experience is better than in the hybrid version.
On the other hand, please note that the following features -that are available in the browser version and in the Android hybrid version- are not available yet in this version: messaging, call holding, call-history details, unattended transfers, add one or more participants to the call, whiteboard, meetings, kick an user from a multiparty call, voicemail integration, messaging and do-not-disturb mode.
This is the complete feature list in this version:
Calling actions
Audio calls
Video calls
Time counter
Call gesture is done via right-to-left swipe
Ability to mute camera and microphone
Ability to call regular users and also user groups
Switch between front and rear camera
Direct transfers
Dialpad (0-9,*,#)
Push notifications for incoming calls
Contact list
Users can create its own personal contacts
Users can see their contact list including personal contacts, domain contacts, user groups and phonebooks
Users can see the full detail list of each contact within a tap
Users can see other user’s presence
Contacts are listed by presence (first criteria) and then alphabetically
Settings panel
Logout
Avatar change
Edit personal information
Change presence status
Call history
Recent missed, done and received calls are shown including date and time. Redial is also available.
If the user has participated in a multiparty call, he can automatically redial every participant by clicking on this entry
General
Local login and delegated login via oAuth
Supported languages: English
Avatar and user status are always shown in the main screen
Known issues
This version is not compatible with the recording service.
Calls made via dialpad are always routed to PSTN destinations
Error when using the rear camera in some specific devices due to Android vendor restrictions
User capabilities are not take into account
Contact information is not refreshed in real-time, users need to navigate to another view to see changes.
No DTMF support
v4.2
v4.2.7
Browser and desktop version
The chat does not work when pt_BR or pt_PT are selected as webphone languages (QA-1992)
Users cannot activate the microphone on the call when a user calls by Personal URL and unchecks the microphone (QA-1868)
The “Learn More” button in a conference rooms opens a blank window (QA-1828)
The pop up to choose whiteboard background is displayed at the same level as the call controls (QA-1786)
The ‘whiteboard background change’ window is hidden behind the drawer in small screens (QA-1679)
Users removed from the system remain listed as members of the chat groups to which they belong (QA-1942)
iOS version
Conference is not received if the information about the caller can not be fetched (QUOBDEV-1079)
v4.2.6
Browser and desktop version
The call is not set when calling a personalUrl and both the video and the micro are unchecked in the lobby room (QA-1867)
After answering an incoming call in a web session, the call keeps ringing in the iOS device
v4.2.5
Browser and desktop version
Calls not established don’t appear in the caller’s conference log until the app is refreshed
Incoming calls from PSTN that timeout are not shown in the conference log (QA-1806)
v4.2.4
Browser and desktop version
Anonymous user’s avatar is not displayed in the holded calls list (QA-1745)
v4.2.3
Browser and desktop version
Cannot join a meeting by using the meeting link (QA-1740)
MacOS app does not work if the laptop is suspended and resumed (QA-1489)
The meetingUri catches an extra m/ from the meeting URL (QA-1741)
The drawer is not recovered when cancelling the attempt to join a meeting (QA-17389
Minor translation mistakes in German version (QA-1731)
It is not possible join to the meeting via Safari mobile browser (QA-1706)
v4.2.2
Released January 2021
Browser & desktop version
New features
Global
Name change from “Sippo collaborator” to “Quobis collaborator”.
Text shown alongside the help infographics is now localized into the selected language.
Settings are now shown in a single panel view.
Product version is now shown in the login screen for easier troubleshooting.
Meetings
The lobby view has been completely redesigned to improve the usability for guest users. A media selector has been added so that the users can check their microphone and camera before joining the conference.
Error messages when creating a meeting have been improved to provide a better user experience.
Last message sent in a chat is shown in the chat list.
A information help text informs the user that there are no meetings, instead of showing a blank list.
Users can see a list of the meetings that they have been invited to. They cannot change or modify the meeting information.
Meetings can have now a starting date, ending date and/or duration.
UX when adding users has been improved.
A “copy to clipboard” icon has been added to the meeting URL for better usability.
Messaging
Last message sent in a chat is shown in the chat list (both for individual and group chats)
Carriage return is now supported in the chat box (including “/r/n” when pasting text from the clipboard)
An announcement is sent in the group chat when a user joins or leaves the group. This announcement is kept in the chat history.
Conferences
Display name and username are shown in incoming calls in addition to the username.
User thumbnails have changed to square format and have always the same size, regardless of the camera resolution.
Username is always shown under the user thumbnail (previously was only shown after clicking on the thumbnail).
Thumbnails are not automatically displayed every time that a user joins a conference.
Added a call timer (mm:ss) to show the duration of the current call.
A new panel is displayed to pin or kick a participant when clicking into his/her thumbnail, which makes it harder to kick someone by mistake.
A list containing the participants name, avatar and total number of participants is shown by clicking on a new “i” button
Notifications
A browser-managed pop-up message is shown when the user tries to close the application tab. This behaviour can be switched off by the system administrator.
Bug fixes
The application is minimized when clicking in the “X” button instead of login out (desktop only)
Technical improvements
Main colors and icons used by the application can now be customized without modification of the source code, using a standard color palette defined in a single file.
iOS version
New features
“Join / abandon user” notifications for group chat
Add user capability
start-chatto allow the creation of new chatsSupport for
audio-callscapabilityAllow carriage return usage on chat text box
Ability to redial from the conference log (only 1-1)
Add a participant to the current call
Add emoticons support
Add online/offline contacts counter on the agenda view
Add participant to the group chat, once created
As a user I want to hide the thumbnails and not recover them when someone join/left
As a user, I want to see a pending message counter on the footer’s chat icon
As user I want to check version at login and left sidebar
Contact list usability improvements
Delegated login (Active Directory - ADFS)
Direct transfer (dialpad)
Direct transfer (search)
Display group information on contacts
Display phonebooks on the contact list
Display time of last message in the chat list
Display user’s groups participants on the contact list
Display userGroups on the contact list
DTMF support
Early media support
Group the chat messages that arrive at similar time
In-call timer (mm:ss)
Include last chat message on the chat list view
Is typing label
Leave a group chat
Logout button
Make a video call from the dialpad
Make a video call to a domain contact
Make an audio call from the dialpad
Make an audio call to a displayed contact from the contact list
Make an audio call to a domain contact
Make an audio call to a group from calllog
Make an audio call to a personal contact
Mute an audio call
Mute my video in a video call
Phone settings section to change backend URL (not for production, testing only)
Push notifications for incoming calls
Reject an incoming call
Remove participant on the group chat, once created
Ringback tone
Ringing tone
See a contact’s expanded information from the contact list
See a list of 1-to-1 and group chats, ordered by last activity
See a list of personal and domain contacts, ordered by presence
See a list of recent calls
See the group chat information with participant list (old “i” icon)
Show a push notification when a chat message is received
Show a push notification when a text message is received in a group chat
Visual notifications: “rejected call”, “user is busy”, “no answer”, etc…
Create a 1-1 or group chat
Emoticons (native keyboard)
Preview sent images and videos
Record a video from the camera and send
Send and receive an audio clip
Send and receive a text message to the group chat
Send and receive a video clip
Send and receive a video from camera roll
Send and receive an image from camera roll
Take a picture from the camera and send
Known issues
A misleading error message “error in the transfer” is shown when a transfer is attempted to a user who is not logged in, instead of “user is not connected” (QA-1671)
New participant thumbnail is not displayed after a successful transfer (QA-1672)
Number is not written when you press same dial button twice quickly (QA-1607)
Writing focus is lost when typing very long numbers and you don’t see what you write (QA-1608)
It is allowed to initiate a call without microphone and camera permissions (QA-1609)
Cannot use search bar to filter contacts by number (QA-1610)
Wrong error message displayed when the callee is not logged (QA-1611)
Wrong personal avatar on thumbnails after activate and deactivate camera in audio call (QA-1650)
Misleading error message when there are network problems (QA-1652)
Media selected when inviting participant using dialpad are ignored (QA-1657)
Push notifications of chat non-text messages are not received (QA-1658)
There is no interaction between the media buttons of the callkit and the application (QA-1659)
You can create a group chat using blank spaces as name (QA-1663)
Chat option is not displayed for missed calls on conference log (QA-1664)
Video call options is allowed for PSTN on conference log (QA-1666)
You are allowed to select more than one contact to make a transference (QA-1667)
The call is not established when you have audio-call capability denied although the call is received (QA-1670)
Wrong error message when you transfer the call to a logged out user (QA-1671)
New participant thumbnail is not displayed after be transferred (QA-1672)
Close button (X) overlaps the keyboard button on transfer by dialpad view (QA-1673)